RMA Policy

  • LCD's purchased on Inventory City are protected by a Life-Time Replacement Policy. 
  • Defective LCD returns will be tested and processed before a replacement LCD is sent to the customer. 
  • A defective LCD may be exchanged for a working LCD.
  • A replacement LCD will be sent within 2-3 business days upon technician approval. 
  • A return must be returned in the same condition of purchase. Returns are processed and tested to ensure the correct item has been returned. 
  • If a defective return is claimed, but is not valid, the return will be rejected.
  • If a defect was determined to be caused by the customer, Inventory City will deny the claim.
  • Contact us to receive a pre-paid shipping label and RMA number.